Your support team is drowning in tickets
of engineer time wasted on tickets that are either known bugs or user confusion
sit in the backlog because there is no one to implement the simple fix
AI chatbots actually resolve issues. They just answer questions and move on.
Current AI chatbots stop at answering. FixBot is the first to close the loop.
From ticket to resolution in minutes
Three steps. Zero manual work. Full resolution.
Customer submits a ticket
Via the embeddable widget or API. FixBot receives it instantly.
AI triages automatically
Classifies as code bug or user confusion, extracts error context.
FixBot resolves it
Opens a GitHub PR with the fix, or generates a step-by-step guide.
Everything you need to automate support
From ticket submission to GitHub PR, FixBot handles the entire resolution flow.
Ticket Intake & AI Triage
FixBot reads every ticket, classifies it as code bug or user confusion, and extracts the context.
Auto-PR Code Fix
For bugs, FixBot analyzes your codebase and opens a GitHub PR with the fix within 2 minutes.
Step-by-Step Guides
For confusion, FixBot generates numbered walkthroughs that get saved as reusable playbooks.
Knowledge Base Ingestion
Feed FixBot your docs, README, and FAQs. It uses this context to generate better resolutions.
Resolution Dashboard
See every ticket, its status, resolution method, and key metrics at a glance.
Plays well with your stack
Works with GitHub, Neon Auth, Stripe, and PostHog. Connect once, automate forever.
Simple, transparent pricing
Choose the plan that fits your needs
Starter
For small teams getting started
- Up to 50 tickets/month via widget or API
- AI triage and classification with confidence scores
- Extracted context per ticket (error message, page URL, steps to reproduce)
- Needs Human escalation queue with red-badge flagging
- AI-suggested code fix displayed as text (no GitHub PR creation)
- Step-by-step resolution guides for user confusion tickets
- Up to 5 saved Resolution Playbooks
- Up to 10 indexed documentation URLs
- Markdown file uploads (up to 2MB each)
- Plain-text FAQ entry ingestion
- Resolution Dashboard with full ticket list and basic filters
- Summary metrics: total tickets, AI-resolved %, average resolution time, escalation rate
- 1 GitHub repository connection (OAuth, read-only for suggested fixes)
Pro
For teams ready to automate support
- Unlimited tickets/month
- Full AI triage and classification with severity scoring and confidence ratings
- Auto-PR Code Fix: FixBot opens a GitHub Pull Request with title, ticket reference, diff, and assigned reviewer within 120 seconds
- Approve or reject AI-generated PRs directly from the FixBot dashboard
- Unlimited Resolution Playbooks with semantic similarity matching (>80% threshold) and instant cached serving
- Playbook editing with version control (edited version becomes canonical)
- Up to 100 indexed documentation URLs
- Unlimited markdown file uploads and FAQ entries
- Full Resolution Dashboard with advanced filtering by status, type, and custom date ranges
- Complete analytics suite: resolution rate trends, AI confidence distribution, tickets by type over time, average resolution time by category
- Up to 3 GitHub repository connections
- Configurable default PR reviewer per repository
- Up to 5 team member seats
- Priority email support
- Webhook notifications for escalated tickets